Terms of Service

Last Updated: 5-1-2025

Welcome to Generator Guys & Pools. These Terms of Service (“Terms”) govern your use of our website (https://generatorguys.net) and any services provided by Generator Guys & Pools (“Company”, “we”, “us”, or “our”). By accessing or using our site or services, you agree to be bound by these Terms.

1. Company Information

Generator Guys & Pools
Based in Houston, Texas
Phone: (832) 968-7900
Website: https://generatorguys.net

2. Services

We specialize in the sales, installation, maintenance, and service of residential and commercial generators and pool systems. All services are subject to availability and may change without notice.

3. Quotes and Estimates

All quotes are non-binding unless provided in a signed written agreement. Estimates may be subject to change based on actual on-site inspection, permitting requirements, and unforeseen conditions.

4. Appointments & Scheduling

Appointments are scheduled based on availability. Delays due to weather, supplier issues, or other unforeseen events may occur. We will make every effort to notify customers in advance of any scheduling changes.

5. Payments

Payments are due as outlined in your invoice or service agreement. We accept major credit cards, checks, and other forms of payment as noted. Late payments may be subject to additional fees or service suspensions.

6. Cancellations & Refunds

Cancellations must be made at least 24 hours in advance. Deposits may be non-refundable depending on the stage of the project and costs already incurred. Custom orders or specialty equipment may not be eligible for refund.

7. Warranties

We honor all manufacturer warranties for parts and equipment. Labor warranties are provided per job and will be clearly stated in the service agreement. Improper use, unauthorized modifications, or third-party interference may void any warranties.

8. Limitation of Liability

To the maximum extent permitted by law, Generator Guys & Pools shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our services or website.

9. User Conduct

Users agree not to use our website or services for any unlawful purpose or in violation of any applicable laws. Harassment, abuse, fraudulent activities, or misrepresentation will result in service termination.

10. Intellectual Property

All content on this website, including logos, text, images, and designs, are the property of Generator Guys & Pools unless otherwise noted. Unauthorized use or duplication is strictly prohibited.

11. Privacy

We respect your privacy. Any personal information collected via our website or during service will be handled in accordance with our Privacy Policy (to be linked or added). We do not sell or rent your data.

12. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas. Any disputes shall be handled in the appropriate courts within Harris County, Texas.