Privacy Policy

Last Updated: 5-1-2025

Generator Guys & Pools (“Company”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (https://generatorguys.net), contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Phone number
Email address
Physical address
Payment details (where applicable)

b. Non-Personal Information

IP address
Browser type
Device data
Pages visited on our site
Time and date of access

We collect this information when you fill out a contact form, request service, sign up for updates, or engage with us online or over the phone.

2. How We Use Your Information

We use your information for the following purposes:

To schedule appointments and provide services
To respond to inquiries or customer service requests
To send quotes or invoices
To process payments (if applicable)
To improve our website and service offerings
To comply with legal obligations

We do not sell, rent, or trade your personal data to third parties.

3. Sharing of Information

We may share your information with:

Authorized service technicians or subcontractors to perform services
Payment processors for billing purposes
Legal authorities, if required by law

All third-party partners are required to maintain confidentiality and use your data only for intended purposes.

4. Cookies & Website Analytics

Our website may use cookies to improve user experience and track website usage patterns. These cookies help us understand what content is most helpful and how visitors interact with our pages.

You can disable cookies through your browser settings, though this may affect website functionality.

5. Data Security

We take reasonable precautions to protect your data using appropriate physical, digital, and managerial safeguards. However, no system is 100% secure. Please use caution when submitting sensitive information.

6. Your Rights

Depending on your location and applicable law, you may have rights to:

Access your personal information
Request corrections or deletions
Opt out of future communications

To exercise these rights, please contact us directly at the information below.

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect information from minors. If we become aware that personal information has been collected from a child without parental consent, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted here with a new effective date. We encourage you to review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Generator Guys & Pools
Phone: (832) 968-7900
Website: https://generatorguys.net
Email:info@generatorguys.net